Qualifio for retail & e-commerce

More than ever before, retailers need to bridge the gap between the online and physical worlds. Customers are moving seamlessly between online and offline stores and are looking for retailers who can best facilitate these transitions. Besides that, customers expect personalised experiences tailored to their needs. Adopting an omnichannel strategy to reach customers and personalising the customer experience to increase conversions is no longer a “nice to have”— it’s essential.

What can Qualifio help you with?

With customers’ expectations and preferences constantly changing, deliver unique and personalised experiences to build customer loyalty.

Link the physical and digital worlds with interactive content

Launch engaging quizzes, contests, polls and over 50 other interactive formats across all your channels and accompany customers throughout their entire journey. Reward participants with e-coupons that can be redeemed for a discount when purchasing specific products, both online or offline.

Personalise and convert thanks to first- and zero-party data collection

Firstly, improve customer knowledge thanks to accurate data collected via interactive content. Then, use these insights to deliver segment-based offers and customised communications, like product recommendations. Finally, feed your marketing tools (CRM, CDP, DMP) with customer data and leverage a data-driven marketing strategy.

Nurture customer loyalty with a program that stands out

Reward customers for all types of interactions they have with your brand, like taking part in a contest, following your Facebook and Instagram pages or subscribing to your newsletter. Next to that, incentivise purchases on your e-commerce and give points based on more than ten criteria: total amount, shipping cost, basket, quantity, etc.

Interested in having a demo of our solution?

We are happy to answer any questions you have!

“We use Qualifio to boost engagement via interactive content created at key moments of the year. This type of content enables us to collect strategic data, a preference, a wish that will help us segment our database, personalise our communications and ultimately build customer loyalty.”